We know that how we do things is just as important as what we do.

The following values underpin every aspect of our work with you and your family:

Quality

We are good at what we do. We have the experience and knowledge you need to best support your child. We keep up to date with current practice and will only recommend products and equipment that are relevant. We will never prolong intervention beyond your child’s needs and will seek universal options that will enhance your child’s development

Outcomes

We are committed to achieving goals for your child. We will help you prioritise your goals and develop practical strategies to get you there. You will feel confident in understanding the rationale of your strategies and have clear measures that chart your progress. We will help you reflect and be proud of you and your child’s achievements

Partnership

The success we have in our work comes from the effective partnership we have with you. You are the most important person in your child’s life. We will only be a movement for improvement in your child’s development if we engage with you and implement strategies in partnership

Equity

We recognise that every child’s needs are different and will support you to receive the services that you need. This may involve supporting you to access universal services or discussing your child’s needs with a specialist. We know how daunting the process of finding funds for necessary equipment and supports can be, and we will help you navigate through this in order for your child to thrive

Encouraging

We see what you see in your child. Alongside you, we will always celebrate their successes and highlight their potential. We know that you are already highly skilled parents, and aim to develop your skills with your child

Fun

We are passionate and enjoy what we do. The sense of fun we have in our work translates into positive relationships with both you and your child. We will enjoy giggling and playing with your family. We don’t take ourselves too seriously, but we do take our work seriously.